Shipping and return policies for made of CONCRETE

Shipping Info
Please allow 5 business days in addition to your shipping time for your order to be processed.

Domestic Orders:

All domestic orders will be shipped through DHL. Packages sent via DHL mail require an average of 2 to 3 days to arrive anywhere in Germany.

EU Orders:

All EUorders will be shipped through DHL. Packages sent via DHL mail require an average of 1-3 weeks to arrive anywhere in EU.

International Orders:

(All orders outside the EU) Delivery time estimated between 1-6 weeks, but that is not guaranteed. NOTE: INTERNATIONAL ORDERS DO NOT HAVE TRACKING FEATURES !

Customs or Import Duties:

ANY CUSTOMS OR IMPORT DUTIES THAT ARE LEVIED ON THE ORDERED PACKAGE, AND/OR CUSTOMS DECLARATIONS AND REGULATIONS REQUIRED ONCE IT REACHES ITS FINAL COUNTRY OF DELIVERY ARE THE SOLE RESPONSIBILITY OF THE RECIPIENT. We have no control over the application of the charges, nor amount of the charges to be levied. Since customs policies vary widely from country to country, you may want to contact your local customs office for further information.
Return Policy
If it's digital, you can't return it and we won't refund it. If it's anything else, email us. We'll figure it out.
- Once CD's, Vinyl, Posters or packaged non-wearables are opened, we cannot accept any returns or exchanges.
- Initial shipping charges are non-refundable.
- Please send all returns/exchange queries to: contact@made-of-concrete.com